External Communication Plan Checklist
Objective: To provide a simple, comprehensive, and ready-to-implement checklist for an effective external communication plan.
1. Define Objectives
- Set specific, measurable, achievable, relevant, and time-bound goals.
2. Identify Target Audience
- Segment audience (customers, partners, media, public).
- Understand their preferences and behaviors.
3. Develop Key Messages
- Create clear, concise, and engaging messages.
- Ensure alignment with brand values and objectives.
4. Choose Communication Channels
- Select appropriate channels (e.g., social media, email, press).
- Consider audience preferences and channel effectiveness.
5. Plan Tactics and Activities
- Detail activities (e.g., social media campaigns, press releases).
- Schedule and allocate resources.
6. Establish Timeline
- Create a timeline for each activity.
- Ensure coordination and timely execution.
7. Budgeting
- Allocate budget for each communication activity.
- Monitor and adjust budget as needed.
8. Assign Responsibilities
- Define team roles and responsibilities.
- Ensure clear communication within the team.
9. Measurement and Evaluation
- Define success metrics (e.g., engagement, reach).
- Regularly review and adjust the plan based on performance.
10. Risk Management
- Identify potential risks and challenges.
- Develop contingency plans.
Visual Representation: External Communication Plan Flowchart
- Objective Setting
- Target Audience Identification ➜ Key Message Development
- Channel Selection ➜ Tactic Planning
- Timeline & Budgeting
- Implementation ➜ Measurement & Feedback
- Adjustment & Continual Improvement
This checklist is designed to be straightforward and actionable, providing a clear roadmap for implementing an effective external communication plan.