NIST Incident Response Communication Plan
NIST Incident Response Communication Plan
To establish a structured approach for responding to and managing security incidents in accordance with NIST guidelines, ensuring timely and effective communication.
Incident Response Phases Table
| Phase | Description | Communication Actions |
|---|---|---|
| Preparation | Establishing the incident response capability. | Develop communication protocols and contact lists. |
| Detection & Analysis | Identifying and analyzing incidents. | Notify response team; initiate incident tracking. |
| Containment, Eradication, & Recovery | Limiting the impact of the incident and removing the threat. | Coordinate with stakeholders; provide status updates. |
| Post-Incident Activity | Learning from the incident and improving defenses. | Debrief stakeholders; update response strategies. |
Communication Channels Graph
- Internal Channels: Email Alerts, Intranet Announcements, Secure Messaging.
- External Channels: Press Releases, Social Media Updates, Public Statements.
Key Roles and Responsibilities
- Incident Response Manager: Oversees incident management, coordinates communication.
- IT Security Team: Manages technical aspects of incident response.
- PR & Communications Officer: Handles external and internal communications.
- Legal Advisor: Advises on legal implications and compliance issues.
Incident Severity Classification
- Low: Minimal impact; routine response.
- Medium: Moderate impact; coordinated response.
- High: Significant impact; immediate and comprehensive response.
Performance Metrics
- Time to detect and respond to incidents.
- Effectiveness of communication (reach and clarity).
- Incident resolution time.
- Stakeholder satisfaction.
Review and Update Cycle
- Regularly scheduled reviews of the communication plan.
- Updates following significant incidents or changes in the organization.
This NIST-based communication plan provides a comprehensive, easy-to-implement framework suitable for any organization seeking to enhance its incident response capabilities. It aligns with best practices for cybersecurity incident management and can be tailored to specific organizational needs
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